SmartClear supports customs procedures, freight coordination and related logistics planning for importers, exporters, factories, SMEs, online sellers and individual shippers. Service scope is confirmed before work begins.
Each request is reviewed according to the goods, route, documents and authorities involved. Final charges and responsibilities are confirmed in the quotation.
Support for import-export customs procedures and document coordination.
Freight planning and coordination through suitable carriers and service partners.
Pickup and delivery coordination between factories, ports, airports, warehouses and borders.
Coordination for cargo storage, staging and related handling requirements.
Assistance coordinating cargo insurance inquiries based on route and cargo information.
Initial support for online sellers and smaller import-export shipments.
The exact workflow depends on the selected service and shipment status.
Provide route, goods, weight, quantity and available documents.
We review the information and identify missing details or requirements.
Service scope, fees and responsibilities are confirmed before work begins.
Updates are shared through LINE, telephone or email during the agreed work.
Service suitability is reviewed case by case.
Route planning depends on cargo, schedule, customs requirements and partner availability.
Send the basic shipment details first. Supporting documents can be sent through LINE OA or email after submitting the form.
